Contractors State License Preparation (CSLP) understands your need to know about what information we collect from you and how we use it. We appreciate the trust that you place in us and, therefore, make this privacy policy readily available to website users.

Personal Information: Information Collection, Use, and Sharing: We gather information that you voluntarily provide via email, other contact methods, or information that is automatically collected through your interaction with our Website or in person. Our use of your information is limited to supporting your engagement with our Website or in person, processing product orders, and providing updates about our products and services.

Information You Provide
We collect personal information that identifies you as an individual or your organization. This may include the following:

  • Name
  • Address
  • Telephone number(s)
  • Email address(es)
  • Date of birth
  • Payment information (e.g., credit, debit, or other payment account numbers)
  • Commercial activity (e.g., products viewed or purchased)
  • Work history

CONSENT FOR SMS COMMUNICATIONS
By providing your mobile number, you consent to receive text messages from CSLP regarding updates on our services, announcements, classes, billing and marketing materials related to our services. Message frequency will vary, and standard rates may apply. Opt-out requests will be honored within 48 hours.

You can opt out at any time by replying “STOP” to any of our messages or contacting us directly at (800) 622-3926 orinfo@contractorslicenseprep.com. For assistance, reply “HELP” to any of our messages. Your information will be kept confidential and will not be shared with third parties without your consent, except as required by law.

SMS Terms & Conditions

1- SMS Consent Communication: The information (Phone Numbers,) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications: If you have consented to receive text messages from CSLP, you may receive messages related to the following:

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries
  • Promotions or offers
  • Class Updates

Example: "Hello, this is a friendly reminder of your upcoming appointment with CSLP at our San Bernardino location on January 1, 2025 at 2pm. Reply STOP to opt out of SMS messaging at any time."

3- Message Frequency: Message frequency may vary depending on the type of communication. For example, you may receive up to 1-3 SMS messages per week related to your [appointments/billing, and or promotions].

Example: "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account balance.

4- Potential Fees for SMS Messaging: Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method: You may opt-in to receive SMS messages from CSLP in the following ways:

  • Verbally, during a conversation
  • By submitting an online form
  • By filling out a paper form

6- Opt-Out Method: You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at info@contractorslicenseprep.com

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

  • Message and data rates may apply.
  • You can opt out at any time by texting "STOP."
  • For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.
  • Message frequency may vary

SMS Consent: Your phone number and SMS consent will never be shared or sold to any third party or affiliates for marketing purposes.


CONSUMER RIGHTS UNDER CALIFORNIA LAW
Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have the following rights:
● Right to Know: You have the right to request information about the categories and specific pieces of personal information we collect, use, disclose, and sell.
● Right to Delete: You can request the deletion of your personal information, subject to certain exceptions.
● Right to Opt-Out: You have the right to opt out of the sale or sharing of your personal information.
● Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
● Right to Correct: You can request correction of inaccurate personal information we maintain about you.
● Right to Limit Use of Sensitive Personal Information: You may request that we limit the use and disclosure of your sensitive personal information to specific purposes, such as providing services.
● Right to Data Portability: You can request that your personal information be provided to you in a portable and readily usable format.
● Right to Appeal: If we deny your request, you have the right to appeal our decision.

To exercise your rights, please contact us at (800) 622-3926 or email info@contractorslicenseprep.com. Additionally, if applicable, you can use the “Do Not Sell or Share My Personal Information” link available on our website homepage to opt out of the sale or sharing of your data. CSLP will respond to verified CCPA and CPRA requests within 45 days and may extend this period by an additional 45 days with notice.


DATA RETENTION: We retain personal information for as long as it is necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law. Data retention periods are as follow:
● Customer data: Retained for 7 years after service completion.
● Marketing data: Retained until opt-out requests are received.
● Legal and compliance data: Retained as required by law.

Data is securely disposed of after the retention period using industry-standard methods, ensuring no unauthorized use. BREACH NOTIFICATION In the event of a data breach affecting your personal information, CSLP will notify you promptly, as required by applicable laws. Notification may include details about the type of data involved, recommended protective steps, and contact information for follow-up questions.


HOW YOU CAN ACCESS OR CORRECT YOUR INFORMATION
You can access all of your personally identifiable information that we collect online and maintain by calling us at (800) 622-3926. We use this procedure to better safeguard your information and ensure compliance with applicable regulations. If you identify an error in your personally identifiable information, you can submit a request to correct it. Requests must include sufficient details to credibly demonstrate the error and provide supporting documentation where applicable. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access, making corrections, or providing additional information. Verified updates or corrections will be processed within 30 days of receipt. If additional time is required, we will notify you within the initial 30-day period.

TRANSACTION SECURITY
You can shop at CSLP with confidence. CSLP partners with Square to ensure secure transactions and safeguard payment details.

SECURITY
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

WEBSITE LINKS
Web pages on this site may contain links to other sites. CSLP encourages users to review the privacy policies of external websites before sharing personal information.

All testimonials appearing in CSLP’s print and electronic media are voluntarily sent by real people who have purchased and completed one or more of CSLP’s education courses. Testimonials are solely the opinion and/or experience of the individual who has given us permission to reprint their comments. CSLP does not alter or edit the original text in any way. Users may request edits or removal of their testimonials by contacting CSLP directly.


FAIR USE NOTICE AND LEGAL DISCLAIMER
This license exam preparatory material, known collectively as CSLP study material, contains copyrighted material, the use of which has not always been specifically authorized by the copyright owner. In accordance with our mission, we are making such material available in our efforts to advance California Contractors License Exam preparation for persons who otherwise would not have access to reliable license exam preparatory material. We believe this constitutes a “fair use” of any such copyrighted material as provided for in section 107 of the U.S. Copyright Law. In accordance with Title 17 U.S.C. Section 107, the CSLP study material is distributed without profit to those who have expressed a prior interest in receiving the included information for educational and license exam preparatory purposes. If you wish to use this CSLP study material for purposes of your own that go beyond “fair use,” you must obtain permission from the copyright owner.

Requests for permission must be submitted in writing to CSLP @ info@contractorslicenseprep.com and include a detailed description of the intended use. CSLP actively enforces its copyright policies and monitors for unauthorized reproduction or distribution.

Examples of prohibited use include but are not limited to:
● Resale of materials for profit.
● Redistribution of content without proper credit to CSLP .
● Use of materials for purposes not aligned with educational or exam preparatory purposes.

This CSLP study material is the property of CSLP , the sole owners of all legally protectable intellectual property rights applicable. Reproduction of any creative property of CSLP study material, by any means whatsoever, is prohibited by law. CSLP and its owners accept no liability for the content, use, or reproduction of such materials. Permission to reproduce information from this CSLP study material must be obtained from CSLP. Permission is void unless all copyrights and credits are displayed with the information reproduced.


UPDATES TO THE POLICY
CSLP reserves the right to update this policy periodically to reflect changes in our practices, legal requirements, or other operational considerations. Significant updates will be communicated via our website. We encourage you to review this page regularly to stay informed about how we protect your information.


BUREAU FOR PRIVATE POSTSECONDARY EDUCATION
On Jan. 1, 2010, the new Bureau for Private Postsecondary Education (BPPE) came into existence. The California Private Postsecondary Education Act of 2009 (CPPEA), also known as AB 48, was signed by the Governor on Oct. 11, 2009, and went into effect on Jan. 1, 2010. The act replaces the Bureau for Private Postsecondary and Vocational Education (BPPVE) with the Bureau for Private Postsecondary Education (BPPE). The California Private Postsecondary Education Act of 2009 applies to virtually all private postsecondary schools in California.The Bureau for Private Postsecondary Education (BPPE) is part of the Department of Consumer Affairs and is a consumer protection agency. BPPE exists to protect consumers and determines whether schools comply with consumer protection laws. Contractors State License Schools, an institution offering non-degree educational programs for total charges of two thousand five hundred dollars ($2,500) or less, operates under the provisions of the California Private Postsecondary Education Act of 2009 (CPPEA), Article 4 Section 94874(f) as an exempt institution. CSLP is exempt from the Bureau for Private Postsecondary Education (BPPE) pursuant to its regulations and Article 4 Section 94874(f) of the CPPEA of 2009. The act is administered by the Department of Consumer Affairs, Bureau for Private Postsecondary Education (BPPE), P .O. Box 980818, West Sacramento, CA 95798-0818.


FOR ADDITIONAL INFORMATION ON PRIVACY POLICY AND TERMS OF USE PLEASE CALL US AT (800) 622-3926 OR EMAIL US AT info@contractorslicenseprep.com.